Adobe — UX research and testing
User research and validation support to improve product decisions and interaction quality.
Disciplines: ux-research, design-leadership.
Role
Embedded researcher running studies, facilitation, actionable synthesis for multidisciplinary partners.
Outcomes
- Prioritised hypotheses grounded in behavioural observation vs opinion
- Testing cadence matching release tempo without burning rapport
- Sharp artifacts designers slotted straight into critiques
Context
Adobe-scale products amplify micro-frictions. Lightweight studies compound when tethered tightly to iterative loops.
Approach
Used rapid study design, scripted tasks tied to fidelity stage, iterated screening to reach representative behaviours without enterprise slowdown.
Impact
Design partners retired speculative debates quicker — investing calories where evidence showed leverage.
Read the full Adobe — UX research and testing case study
User research and validation support to improve product decisions and interaction quality. For product leaders and design te